Exploring user empathy
- interview users to identify the problem and what needs to be improved/solved
- develop pain points
- personas/user journey maps
- competitive audit
Ideate solutions
- map out framework of design
- information architecture
- user flow charts
Constructing wireframes/prototypes
- paper sketch
- Crazy Eights method
- digital sketch
- accessibility considerations: colour choices, labelling icons, use of imagery, assistive technology (this is an area I want to learn more about)
Testing
- usability testing after wireframe stage
- usability testing after developing the high-end prototype
- group findings to create themes
- prioritise themes that need immediate action (e.g. user error flow) to least (e.g. minor cosmetic changes)
Iterating on designs
- make changes on design based on findings from usability testing.
- interview users to identify the problem and what needs to be improved/solved
- develop pain points
- personas/user journey maps
- competitive audit
Ideate solutions
- map out framework of design
- information architecture
- user flow charts
Constructing wireframes/prototypes
- paper sketch
- Crazy Eights method
- digital sketch
- accessibility considerations: colour choices, labelling icons, use of imagery, assistive technology (this is an area I want to learn more about)
Testing
- usability testing after wireframe stage
- usability testing after developing the high-end prototype
- group findings to create themes
- prioritise themes that need immediate action (e.g. user error flow) to least (e.g. minor cosmetic changes)
Iterating on designs
- make changes on design based on findings from usability testing.